Responsible Gaming
Our Commitment to Responsible Gaming
At Fair Go Casino, we're committed to providing entertainment that's fun and safe. Gambling should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. We encourage all our players to gamble responsibly and within their means.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over in Australia. It is illegal for anyone under 18 to gamble online or in-person. By accessing our site, you confirm that you are of legal gambling age in your jurisdiction. We reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognise any of these warning signs in your own or someone else's behaviour, please seek help immediately:
- Gambling with money you can't afford to lose
- Chasing losses by gambling more to win back money you've lost
- Hiding your gambling activities from friends or family
- Gambling for longer periods than intended
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, depressed, or irritable when not gambling
- Needing to gamble with larger amounts to get the same excitement
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or manage difficult emotions
Self-Help Tools
Fair Go Casino provides the following responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a cap on the amount you're willing to lose during a gaming session
- Reality Checks: Receive pop-up reminders during play to help you track time and spending
- Session Time Limits: Automatically end your session after a set duration
- Self-Exclusion: Temporarily or permanently close your account if you feel you need a break from gambling
To access these tools, please visit your account settings or contact our Customer Support team for assistance.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, help is available:
- Gambling Help Online – Free, confidential counselling and support for Australians
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call) - Gambler's Help – Victorian counselling and support service
Phone: 1800 000 711 (24/7, free call) - Lifeline Australia – For emotional support and crisis help
www.lifeline.org.au
Phone: 13 11 14 (24/7)
International Support Resources
Support is also available internationally:
- GamCare (UK) – www.gamcare.org.uk
- GamStop (UK) – www.gamstop.co.uk
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (USA) – www.ncpgambling.org
Take Action Today
If gambling is causing you harm, please reach out for help right now. There is no shame in seeking support – trained counsellors are available 24/7 to listen and assist you. Contact Gambling Help Online on 1800 858 858 for free, confidential support.
Remember: gambling should be fun. If it stops being fun, it's time to get help.